Aircraft maintenance is one of the fundamental services of Aero Group. It reflects operational excellence, EASA PART-145 certified. Their belonging to the Eplatures International Airport, equipped with IFR, enables them to offer their private, business and commercial aviation customers the only permanent air platform in the French-Swiss Jura.
What’s your own definition of efficiency?
Meeting customer needs, both in terms of quality and price.
In a context of intense competition, how do you differentiate yourself from the others?
As a small company, we value the close relationship we have with every customer. They appreciate finding bespoke support in a wide area of competences, not just technical, but also legal in the field of Continuing Airworthiness in an ever changing, difficult to track, legal framework.
How do you turn a crisis into an opportunity?
As an aircraft maintenance organisation, where products we maintain are not subject to Research and Development as rapidly as the automotive industry does, it is important to permanently challenge our way to process the information, the work and the relation to our customers. Analysing our customers needs, and providing them with solutions at their size is paramount to us.
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